Refund Policy
Last updated September 12, 2026
We want RouteOps Pro to earn its place in your operation. If it isn't right for you, our refund policy is simple.
1. 30-day money-back guarantee
If you're not satisfied with your purchase, you can request a full refund within 30 days of your order date — on any plan, no questions asked.
2. How to request a refund
Refunds are processed by our payment provider and Merchant of Record, Paddle. To request a refund, visit paddle.net and look up your order, or contact our support team through the app and we'll help you.
3. Subscriptions
You can cancel a subscription at any time from your billing page or the Paddle customer portal. When you cancel, you keep access until the end of the period you've already paid for — cancellation stops the next renewal rather than cutting you off immediately.