For Amazon Delivery Service Partners
Amazon's dashboard grades your week.
RouteOps Pro runs the station.
Amazon is excellent at measuring what happened on their network. They don't run your business. RouteOps Pro runs the parts Amazon never sees — your people, your vans, your costs and your coaching. A DSP needs both.
Not competitors. Complements.
Amazon's DSP dashboard tells you how you performed last week — scorecard tiers, FICO scores, real-time delivery metrics and your invoice. RouteOps Pro helps you perform better next week by running the parts of the business Amazon doesn't see.
Feature-by-feature comparison
What each tool actually does for a DSP — and why the gaps matter.
| Feature | AmazonDSP Dashboard | RouteOpsPro | Why it matters |
|---|---|---|---|
| Daily operations | |||
| Real-time delivery performance | Full | Partial | Amazon owns the network live; RouteOps pulls your scorecard in weekly. |
| Live dispatch board | — | Full | Drag-and-drop drivers onto routes, see call-outs and conflicts before wheels roll. |
| Attendance & call-outs before dispatch | — | Full | Know who's in, late or absent at 6am — Amazon only sees the missed route later. |
| Daily schedules & shifts | — | Full | Route start times, wave coverage and shift hours in one screen. |
| Team announcements with read receipts | — | Full | Post a broadcast and see exactly who confirmed they read it. |
| People | |||
| Weekly scorecard tiers & FICO | Full | Full | Import Amazon's scorecard; RouteOps keeps the history and flags who needs coaching. |
| Coaching queue from scorecard | — | Full | Poor/Fair tier or safety event becomes a coaching record, one click — tied to the driver. |
| Driver HR (licence, pay rate, PTO, documents) | — | Full | Amazon gives the safety number; the liability and records are yours. |
| Onboarding checklists (16-step) | — | Full | Per-driver progress with due dates, so no new hire slips through. |
| Route history per driver | — | Full | Who ran what route, when, present/late, tier and FICO — one view with totals and CSV. |
| Expiry reminders (licence, reg, docs, PTO) | — | Full | Auto-posted to the feed within two weeks; a button covers the next 30 days. |
| Fleet | |||
| Vehicle records & registration | — | Full | Amazon tracks the package, not your van. |
| Van repair tracker (DVIR defect → fixed) | — | Full | Log the defect from Amazon's dashboard, flag the van grounded, shop marks it fixed. |
| Maintenance cost feeding profit | — | Full | Shop cost lands on the day it happened, in the profit report. |
| Driveri camera status & events | — | Full | Import events; each one can become a coaching record. |
| Money | |||
| Invoicing from Amazon | Full | — | Amazon pays you — that's their side. |
| Profit per route (revenue − labor − fuel − shop) | — | Full | Day-by-day margin % with your own rates. Amazon never shows if a route made money. |
| Amazon settlement reconciliation | — | Full | Import the weekly settlement CSV; see paid vs. expected, short-pay flags, export. |
| Payroll hours & exports | — | Full | Amazon doesn't help you pay your drivers. RouteOps does, and exports to payroll. |
| Fuel log & cost tracking | — | Full | Every fill-up, tied to van and day, in the profit report. |
| Integrations | |||
| Flex route import | Partial | Full | Pull Flex routes into your dispatch board instead of switching tabs. |
| A to Z time-punches → payroll | — | Full | Import hours, map to drivers, send to payroll. |
| Driveri events → coaching | — | Full | Safety events flow straight into the coaching queue. |
| One screen for everything | — | Full | Your dispatcher isn't juggling four tabs at 6am. |
Full Partial Not covered
What RouteOps Pro adds on top
The station Amazon never sees — built for dispatchers, ops managers and HR.
Run the station before dispatch
Attendance, call-outs, schedules and a drag-and-drop dispatch board — Amazon only sees the missed route later.
Van repair tracker, end to end
A Flex DVIR failure logged as an open ticket, the van flagged grounded on the dispatch board, and the shop cost flowing into profit.
Profit per route, not just pay
Revenue at your rates minus labor, fuel and shop — day by day. Amazon pays you but never tells you if a route made money.
Coaching that sticks
The weekly scorecard becomes a coaching queue — Poor/Fair tier or safety event becomes a record tied to the driver, one click.
Route history per driver
Who ran what route, when, present or late, that week's tier and FICO — one view with totals and a CSV export.
Expiry reminders that nudge
Licences, registrations, documents and unanswered time-off post to the feed before they lapse — nothing falls through.
Driver HR & onboarding
Licence expiry, pay rates, PTO, documents, and a 16-step onboarding checklist with due dates per new hire.
One screen for everything
Flex routes, A to Z hours, Driveri events and your scorecard — so the dispatcher isn't switching tabs at 6am.
Amazon's dashboard tells you how you performed last week.
RouteOps Pro helps you perform better next week — by running the parts of the business Amazon doesn't see.
They're not competitors. They're complements. A DSP needs both.
Set it up before tomorrow's wave.
Import your roster, vans and last week's scorecard in minutes — or load demo data and look around first. 14-day free trial, no card required.
routeopspro.com · Built for Amazon DSPs